TY - BOOK AU - KAUL,ASHA TI - BUSINESS COMMUNICATION SN - 9788120338487 U1 - 658.45,KAU PY - 2014/// CY - NEW DELHI PB - PHI KW - MANAGEMENT KW - Chapter 1 COMMUNICATION: AN OVERVIEW Chapter 2 BARRIERS AND AIDS TO COMMUNICATION Chapter 3 LISTENING Chapter 4 PRESENTATION SKILLS Chapter 5 ASSERTIVENESS Chapter 6 BODY SPORT AND VOICE MODULATIONS Chapter 7 GROUP DISCUSSIONS AND INTERVIEWS CASE STUDY 1 The Eagle CASE STUDY 2 ABC Careers CASE STUDY 3 Kantha Industry CASE STUDY 4 TD Medical Transcription Company CASE STUDY 5 Kumarsons CASE STUDY 6 Phoenix Management Entrance Training Institute ER -