000 00244nam a22001217a 4500
003 SGT
082 _bKAN
100 _aKANDAWPULLY, JAYA
245 _aSERVICE MANAGEMENT
260 _aDELHI
_bPEARSON
_c2007
300 _a394
942 _2ddc
_cBK
999 _c21360
_d21360