000 | 00518nam a2200193Ia 4500 | ||
---|---|---|---|
003 | SGT | ||
020 | _a978813172274 | ||
082 |
_a658.562 _bBES |
||
100 | _aBestfield,Dale H | ||
245 | _aTotal quality management | ||
250 | _a3rd Rev Ed. | ||
260 |
_bPearson _aN.Delhi _c2013 |
||
300 | _a558p. | ||
650 | _aMANAGEMENT | ||
653 | _aPRINCIPLES AND PRACTICES, LEADERSHIP, CUSTOMER SATISFACTION, EMPLOYEE INVOLVEMENT, | ||
700 | _aBesterfield,Glen H | ||
700 | _aMichna,Carol Bestfield | ||
942 |
_2ddc _cBK |
||
999 |
_c5520 _d5520 |