000 00384nam a22001577a 4500
003 SGT
020 _a9788175346208
082 _a658.812,SHA
100 _aSHARMA,JYOTI
245 _aCONSUMER SATISFACTION AND LOYALTY IN INDIAN CONSUMER BANKING
250 _a1ST
260 _aNEW DELHI
_bUNIVERSAL BOOKS
_c2007
300 _a250
650 _aCONSUMER SATISFACTION
942 _2ddc
_cBK
999 _c9723
_d9723