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BUSINESS COMMUNICATION (Record no. 8895)

000 -LEADER
fixed length control field 02410nam a22001697a 4500
003 - CONTROL NUMBER IDENTIFIER
control field SGT
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9788180522369
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.45,BHA
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name BHATIA, R C
245 ## - TITLE STATEMENT
Title BUSINESS COMMUNICATION
250 ## - EDITION STATEMENT
Edition statement 2ND
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc NEW DELHI
Name of publisher, distributor, etc ANE BOOKS PVT. LTD
Year of Publication 2013
300 ## - PAGE DESCRIPTION
No. of Pages 582
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element MANAGEMENT
653 ## - KEYWORDS--INDEX TERM
Keyword term PART I : BASICS OF COMMUNICATION 1. COMMUNICATION: ITS MEANING, IMPORTANCE, AND PROCESS 2. OBJECTIVES OF COMMUNICATION 3. MEANS/MEDIA AND TYPES OF COMMUNICATION 4. VERBAL COMMUNICATION: WRITTEN 5. NON-VERBAL COMMUNICATION 6. FORMAL VS. INFORMAL CHANNELS OF COMMUNICATION 7. TYPES OF COMMUNICATION 8. THE CS OF GOOD COMMUNICATION 9. BARRIERS TO COMMUNICATION 10. MODERN TECHNOLOGY 11. GROUPS: THEIR IMPORTANCE AND CHARACTERISTICS 12. TECHNIQUES OF GROUP DECISION MAKING 13. TIPS FOR CLEAR WRITING 14. INTRAPERSONAL COMMUNICATION 15. INTERPERSONAL COMMUNICATION 16. SELF-DEVELOPMENT AND COMMUNICATION 17. COMMUNICATION MODELS 18. INTERVIEW 19. SWOT ANALYSIS 20. REPORTS 21. SPEECHES AND PRESENTATION 22. DOCUMENTATION, BIBLIOGRAPHY AND METHODOLOGY PART II : BUSINESS CORRESPONDENCE 23. DEFINITION, MEANING AND IMPORTANCE OF BUSINESS CORRESPONDENCE 24. ESSENTIAL FEATURES OF BUSINESS LETTER 25. PARTS OF A BUSINESS LETTER AND THEIR LAYOUT 26. LETTERS WRITTEN IN PURCHASE TRANSACTION 27. ENQUIRY LETTER 28. QUOTATION LETTER 29. ORDER LETTER 30. LETTER OF ACCEPTANCE OF ORDER (CONFIRMATION OF ORDER) AND REFUSAL OF ORDER 31. FOLLOW UP LETTER AND CANCELLATION OF ORDER LETTER 32. COMPLIANCE LETTER 33. COMPLAINTS, CLAIMS AND ADJUSTMENT LETTERS 34. COLLECTION LETTER (DUNNING LETTERS) 35. LETTER OF INTRODUCTION AND TESTIMONIAL 36. LETTER OF OFFER 37. CIRCULAR LETTERS 38. SALES LETTER (TRADE CIRCULAR OR SALES PROMOTION LETTER) 39. AGENCY LETTERS 40. TELEGRAMS AND CONFIRMATIONS 41. DRAFTING THE ADVERTISEMENTS PART III : BANKING CORRESPONDENCE 42. BANKING CORRESPONDENCE 43. LETTERS WRITTEN BY CUSTOMER TO BANK 44. LETTERS WRITTEN BY BANK TO CUSTOMER 45. CREDIT, FINANCIAL OR STATUS ENQUIRIES PART IV : OFFICIAL CORRESPONDENCE 46. TYPES OF OFFICIAL CORRESPONDENCE 47. NOTICE, AGENDA AND MINUTES OF VARIOUS OFFICIAL MEETINGS 48. CORRESPONDENCE OF A COMPANY SECRETARY 49. INSURANCE CORRESPONDENCE PART V : GRAMMAR 50. WORDS 51. WORDS CLASSES 52. WORDS GROUPS 53. PUNCTUATION & CAPITALIZATION 54. READING COMPREHENSION 55. SPEAKING & LISTENING 56. COMMON ERRORS
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type FCM Books
942 ## - ADDED ENTRY ELEMENTS (KOHA)
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Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Permanent location Current location Shelving location Date acquired Vendor Name Cost, normal purchase price SGTU Total Checkouts Full call number Accession No. (Barcode) Date last seen Date last borrowed Bill Date Koha item type Bill Number
          COMMERCE MANAGEMENT SGT Science & Social Sciences Library SGT Science & Social Sciences Library On Display 02/06/2016 IBH 325.00 SGTU 4 658.45,BHA CM72 30/11/2019 28/11/2019 31/08/2013 FCM Books 9690
          COMMERCE MANAGEMENT SGT Science & Social Sciences Library SGT Science & Social Sciences Library On Display 02/06/2016 IBH 325.00 SGTU 5 658.45,BHA CM73 27/09/2019 03/09/2019 31/08/2013 FCM Books 9690
          COMMERCE MANAGEMENT SGT Science & Social Sciences Library SGT Science & Social Sciences Library On Display 02/06/2016 IBH 325.00 SGTU 5 658.45,BHA CM74 30/11/2019 28/11/2019 31/08/2013 FCM Books 9690
  Lost and Paid For       COMMERCE MANAGEMENT SGT Science & Social Sciences Library SGT Science & Social Sciences Library On Display 02/06/2016 IBH 325.00 SGTU   658.45,BHA CM75 19/05/2017   31/08/2013 FCM Books 9690
          COMMERCE MANAGEMENT SGT Science & Social Sciences Library SGT Science & Social Sciences Library On Display 02/06/2016 IBH 325.00 SGTU 4 658.45,BHA CM76 30/09/2019 13/09/2019 31/08/2013 FCM Books 9690
          COMMERCE MANAGEMENT SGT Science & Social Sciences Library SGT Science & Social Sciences Library On Display 02/06/2016 IBH 325.00 SGTU 13 658.45,BHA CM77 30/11/2019 22/11/2019 31/08/2013 FCM Books 9690
          COMMERCE MANAGEMENT SGT Science & Social Sciences Library SGT Science & Social Sciences Library On Display 02/06/2016 IBH 325.00 SGTU 4 658.45,BHA CM78 30/11/2019 18/11/2019 31/08/2013 FCM Books 9690
          COMMERCE MANAGEMENT SGT Science & Social Sciences Library SGT Science & Social Sciences Library On Display 02/06/2016 IBH 325.00 SGTU 5 658.45,BHA CM79 05/12/2019 15/11/2019 31/08/2013 FCM Books 9690
          COMMERCE MANAGEMENT SGT Science & Social Sciences Library SGT Science & Social Sciences Library On Display 02/06/2016 IBH 325.00 SGTU 11 658.45,BHA CM80 14/01/2020 12/08/2019 31/08/2013 FCM Books 9690
          COMMERCE MANAGEMENT SGT Science & Social Sciences Library SGT Science & Social Sciences Library On Display 02/06/2016 IBH 325.00 SGTU 4 658.45,BHA CM81 01/11/2019 16/10/2019 31/08/2013 FCM Books 9690
          COMMERCE MANAGEMENT SGT Science & Social Sciences Library SGT Science & Social Sciences Library On Display 02/06/2016 IBH 325.00 SGTU 2 658.45,BHA CM82 07/04/2023 06/04/2023 31/08/2013 FCM Books 9690
          COMMERCE MANAGEMENT SGT Science & Social Sciences Library SGT Science & Social Sciences Library On Display 02/06/2016 IBH 325.00 SGTU 5 658.45,BHA CM83 30/11/2019 18/11/2019 31/08/2013 FCM Books 9690
          COMMERCE MANAGEMENT SGT Science & Social Sciences Library SGT Science & Social Sciences Library On Display 02/06/2016 IBH 325.00 SGTU   658.45,BHA CM84 17/07/2017   31/08/2013 FCM Books 9690
          COMMERCE MANAGEMENT SGT Science & Social Sciences Library SGT Science & Social Sciences Library On Display 02/06/2016 IBH 325.00 SGTU 6 658.45,BHA CM85 12/12/2019 07/12/2019 31/08/2013 FCM Books 9690
          COMMERCE MANAGEMENT SGT Science & Social Sciences Library SGT Science & Social Sciences Library On Display 02/06/2016 IBH 325.00 SGTU 5 658.45,BHA CM86 04/09/2019 26/08/2019 31/08/2013 FCM Books 9690
          COMMERCE MANAGEMENT SGT Science & Social Sciences Library SGT Science & Social Sciences Library On Display 02/06/2016 IBH 325.00 SGTU 3 658.45,BHA CM87 10/10/2019 25/09/2019 31/08/2013 FCM Books 9690
          COMMERCE MANAGEMENT SGT Science & Social Sciences Library SGT Science & Social Sciences Library On Display 02/06/2016 IBH 325.00 SGTU 7 658.45,BHA CM88 30/11/2019 09/11/2019 31/08/2013 FCM Books 9690
          COMMERCE MANAGEMENT SGT Science & Social Sciences Library SGT Science & Social Sciences Library On Display 02/06/2016 IBH 325.00 SGTU 4 658.45,BHA CM89 30/11/2019 28/11/2019 31/08/2013 FCM Books 9690
          COMMERCE MANAGEMENT SGT Science & Social Sciences Library SGT Science & Social Sciences Library On Display 02/06/2016 IBH 325.00 SGTU 2 658.45,BHA CM90 17/05/2019 17/05/2019 31/08/2013 FCM Books 9690
          COMMERCE MANAGEMENT SGT Science & Social Sciences Library SGT Science & Social Sciences Library On Display 02/06/2016 IBH 325.00 SGTU 12 658.45,BHA CM91 31/01/2020 15/11/2019 31/08/2013 FCM Books 9690
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