Total quality management

By: Bestfield,Dale HContributor(s): Besterfield,Glen H | Michna,Carol BestfieldMaterial type: TextTextPublisher: N.Delhi Pearson 2013Edition: 3rd Rev EdDescription: 558pISBN: 978813172274Subject(s): MANAGEMENT | PRINCIPLES AND PRACTICES, LEADERSHIP, CUSTOMER SATISFACTION, EMPLOYEE INVOLVEMENTDDC classification: 658.562
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